Story #12

My son has been diagnosed with a functional neurological disorder when he had an insurance with PVZP.
When it was time to prolong my son’s residence permit I went to the PVZP office to get an insurance contract for the next 2 years. From the employee of theirs I learned that my son is on their black list of non-profitable customers and they won’t insure him anymore, because if they do they will have to continue to pay for his treatment.
I had to go to a different insurance company, but with the change of health insurance company my son’s health condition, although discovered for the first time in the Czech Republic, became a pre-existing condition for the new health insurance contract. Neither of his treatments and medicines is now covered by the insurance and we have to pay out of pocket.

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